1. Which TWO are inputs to the service value system? 1. Demand 2. Products 3. Value 4. Opportunity |
A. 1 and 2 B. 2 and 3 C. 3 and 4 D. 1 and 4 |
(400) D |
2. Which of the following includes configuring components and activities to facilitate outcomes for stakeholders? |
A. Service relationship management B. Service consumption C. The service value system D. The 'release management' practice |
(434) C |